Withdrawal & Refund Information

Placeholder. This page does not contain a legally valid withdrawal notice. It must be drafted by a qualified professional before publication — in particular regarding whether and how a statutory right of withdrawal applies to digital prepaid balances and crypto payments, or can be excluded.

Specifics of crypto payments

USDC transfers on Base are technically irreversible in general. An automatic refund to the original sending address is therefore not possible. [Operator: describe the actual refund process, e.g. manual credit or transfer-back after review.]

Failed or incorrect payments

Payments sent over the wrong network, with the wrong token, or after an invoice has expired are not automatically credited by the system. [Operator: add a support contact for such cases.]